What is Skimmer Software?
Imagine running a pool service company and needing to keep track of so many things—like where each pool is, what work each one needs, and when you have to visit next.
Skimmer is a super helpful tool that makes this way easier. It’s an app that pool service companies use to organize their work, save time, and give the best service possible to their customers.
With Skimmer, everything from customer details to service schedules is in one place, which helps pool professionals do their job better and faster.
Getting Organized with Skimmer
One of the most important parts of pool service is keeping things organized. Skimmer helps pool companies by letting them store all their customer details in one app.
Instead of using notebooks or scattered spreadsheets, they have a single system that holds all the information they need, like the addresses of the pools, what needs to be done at each visit, and how much time to spend there.
Skimmer makes it easy to set up routes for pool technicians (the people who clean and take care of pools), which means they don’t waste time figuring out where to go next or accidentally skipping a pool.
Skimmer also helps with planning.
Each time a technician goes to a pool, they know exactly what to do because the app shows them a list of tasks, any special instructions from the customer, and which chemicals to bring.
This means they don’t miss anything and can finish each visit quickly. For pool companies, staying organized this way makes their work run smoothly every day.
Saving Time with Skimmer
Time is valuable, especially when you have a lot of pools to care for in a single day. Skimmer helps pool service technicians save time in a few big ways.
First, Skimmer takes away the need for lots of paperwork. Usually, technicians would have to fill out forms or take notes on paper after each job, but Skimmer allows them to record everything on their phones or tablets.
This means no extra time spent writing things down by hand and no need to keep track of messy papers.
Skimmer is also a mobile app, which means pool technicians can access it wherever they are.
They don’t need to go back to the office to check their schedule or get details about the next job. The app updates in real-time, so if there’s a change to the schedule or a new instruction for a customer’s pool, they see it instantly.
This keeps them from getting stuck or making extra trips, which helps them finish their work faster. With Skimmer, they’re spending less time on logistics and more time getting the job done.
Making Customers Happy with Skimmer
One of the best things about Skimmer is how it helps pool companies keep their customers happy.
When customers hire a pool service, they want to know their pool is being taken care of properly and that their money is well-spent.
Skimmer has features that let pool technicians communicate with customers easily, giving them updates on what work has been done and what to expect next.
For example, after each visit, the technician can send the customer a summary of the work completed.
This report might include details like what chemicals were added to the pool, how clean it was, and if there were any problems or repairs needed.
This keeps customers in the loop and reassures them that their pool is in good hands.
Skimmer also makes it easy to share photos.
If there’s a repair needed or if the pool looks extra sparkling after a clean, the technician can snap a picture and send it directly through the app.
For customers, seeing these photos and getting these reports builds trust and shows that their pool service company is doing a thorough job.
Growing Your Pool Maintenance Business with Skimmer
Skimmer doesn’t just help pool companies do a better job with their current customers; it also helps them grow.
For a business, taking on more customers often means more work, more scheduling, and more paperwork.
But with Skimmer, businesses can handle more customers without all the extra hassle.
By keeping things organized and streamlining work processes, Skimmer allows pool service companies to add more clients while still keeping everything running smoothly.
Another way Skimmer supports business growth is through its billing and invoicing tools. Skimmer can keep track of each visit and automatically create invoices (bills) for each customer.
This makes it easier for companies to keep track of payments and manage their finances. As they grow and take on new customers,
Skimmer scales with them, making it easier to focus on growing their business instead of getting bogged down with paperwork.
My Service Area & Skimmer…Working Together
Creating efficiency within your pool maintenance business is key to your success. Remember….Time is MONEY!
One easy way to create efficiency to improve the bottom line is creating tight pool service routes and automatically prequalifying inquiries based on their address.
When you use an address and not a zip code or mile radius as the filter, you become laser focused on the right customer which leads to customer density.
Adding My Service Area to your website will help your pool maintenance grow by staying focused on your profitable service areas.
Reducing drive time (non production time) while increasing production time.
My Service Area will also help you identify possible areas of growth for your pool maintenance business by dropping pins on your MSA map.
Viewing these pins, can easily show you where your customers are and where people need your service.
Using My Service Area with Skimmer is one option to create a very successful pool maintenance business.
The Wrap Up: Why Skimmer is a Great Tool
In the world of pool service, Skimmer stands out as a game-changing tool and possibly the right choice for your pool maintenance business.
It helps pool maintenance companies stay organized, saves you time, and lets you communicate easily with customers.
By keeping everything from schedules to customer reports in one app, Skimmer makes life easier for both the technicians and the customers.
For any pool service maintenance company that wants to work smarter, grow its business, and provide excellent service, Skimmer is a valuable tool that makes a real difference.